Twenty answers, four groups

The questions people ask before they trust a builder

Grouped by what people actually worry about: what it costs, how long they will be without a kitchen, what the materials do over time and who is responsible for the paperwork.

Spacious kitchen with modern wooden cabinets and sleek design lighting.
Client walkthroughWeek 9

All questions

Cost and budget

Our full remodels generally run $68,000 to $145,000, refacing projects $14,500 to $34,000, and countertop-only work $4,800 to $22,000. Where you land depends on footprint, whether walls or mechanicals move, cabinet finish and appliance package. These are sample ranges shown for illustration, not a quote.

Stock cabinetry comes in three inch increments, so the gaps get covered with filler strips you paid for and cannot use. We mill boxes to your actual openings, which usually buys back a drawer bank or a pull-out pantry. The material is also different: plywood boxes and dovetailed maple drawers rather than particleboard and stapled sides.

A fixed, line-item scope after design is complete. Anything not yet selected is carried as a written allowance so you can see exactly what it covers. Change orders are priced and signed before the work happens.

Deposits are tied to milestones: agreement signing, shop production start, cabinet installation and substantial completion. We do not ask for the full amount up front, and the exact schedule is in your agreement.

Sometimes. Refacing plus counters now and flooring later works well. Splitting a full remodel across two seasons usually costs more overall because the mechanical and finish trades come back twice.

Schedule and living through it

Eight to twelve weeks for a full remodel, five to eight for a small or galley kitchen, and about two weeks for refacing where the kitchen stays usable almost the whole time. We set up a temporary kitchen on day one with your fridge, microwave and a work surface.

Design slots typically open about three weeks out and demolition dates run six to ten weeks beyond that, because your cabinetry is built during the permit window. Current lead times are sample figures; call the shop for real availability.

Almost never. We build dust walls, protect the traffic path and work standard hours. The loudest days are demolition and tile cutting, which we tell you about in advance.

Your foreman is on site every working day. The specialist trades rotate through on the published schedule, and our own cabinet and stone crews handle their own installations.

We tell you the same week and show you the revised calendar. The most common cause is an inspector reschedule or an appliance backorder, which is why we confirm appliance delivery dates before demolition.

Design and materials

We have a working shop with a selection wall rather than a staged showroom. Most Saturdays you can watch a door get sprayed and a slab get polished, which tells you more than a display kitchen does.

Yes, and we work well with them. We will still produce shop drawings for the cabinetry, because that is what our machines cut from.

Quartz is engineered, predictable and needs no sealing, but it can scorch. Quartzite is natural, harder in most cases and needs annual sealing. Some slabs sold as quartzite are softer than advertised, so we acid test a sample before you commit.

Usually. We mill trim profiles in the shop and can weave new white oak into existing strip flooring. Stain matching is done with test boards on your actual floor, in your actual light.

Yes. Bring us the model numbers early so we can verify rough openings, clearances and the electrical or gas requirements before the cabinetry is built.

Permits, licensing and warranty

Yes. Our office files under our Tennessee contractor license and schedules the rough and final inspections. You should be cautious of any contractor who asks you to pull an owner permit for their work.

Electrical, plumbing, mechanical and structural work is inspected by Metro Codes, or by Williamson County for Franklin and Brentwood addresses. We meet the inspector so you do not have to be home.

Five years on our cabinetry, our shop finish, our stone fabrication and our installation labor. Appliances and plumbing fixtures carry the manufacturer warranty, which we register for you. Sample terms; your agreement states the exact coverage.

We carry general liability and workers compensation coverage, and we will send certificates directly from our carrier to you or your HOA on request.

Call the shop. Because we made your doors, a warranty repair is a shop job rather than a re-order, and finish samples from your kitchen are kept on the rack for matching.

Ask the rest in person at the shop

Two hours in your kitchen with a laser and a camera, then a budget band the same week. No pressure and no design fee to find out.

4.9 from 218 homeowners · 412 kitchens since 2009 · Five year warranty

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